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Mission Critical System Support
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Who you are:
Hotel, Medical Facility, Retailer, Bank, etc.
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Your concerns:
Your systems and networks support your entire business operation. If they are down you're unable to support customer services.
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You get:
Immediate Technician Dispatch Services. Two hour onsite guaranteed response time and 24/7 remote IT support assistance and online ticket tracking. Full inventory audit, software support, software and hardware monitoring and updates. We'll even have spare parts in-house to make sure you don't wait for part delivery for a hardware failure.
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Typical Monthly Savings:
$2,500 +
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Contact ITMC |
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Clients that use this package say...
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‘We are impressed with ITMC’s technicians. They understand that, as a medical practice, we know medicine, not computers; and they consistently handle even our smallest issues with professionalism, courtesy and respect.’
Lydia Wright, Wilmington F-M Medicine
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Know Nothing IT Support Package
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Who you are:
Small Physician Practice, Dental Practice, Independent Hotelier, Apartment Complex, etc.
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Your concerns:
You have a small network of computers and workstations that serve your needs and your client needs. You don't know what you have, you don't know what you need, but you know enough to know that you need something. This package is for you.
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You get:
Immediate Technician Dispatch Services. Remote IT support assistance and online ticket tracking. Full inventory audit, software support, software and hardware monitoring and updates.
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Typical Monthly Savings:
$1,000 +
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Contact ITMC |
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Clients that use this package say...
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‘ITMC proactively maintains our system and provides a quick response to any issues that we have. I’d highly recommend their services to anyone.’
Dan Weldon, Stevens Fine Homes
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Small Business IT Support Services
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Who you are:
You are a small business with several workstations. Your phone system and your computers may or may not be networked.
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Your concerns:
Your workstations aren't functioning optimally; slow computers, software issues, sometimes they just don't work at all and you want to know why.
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You get:
A full inventory of your hardware and software and a diagram of your system and network. 24/7 remote IT support assistance and online ticket tracking. We'll come in and make sure that your computers are configured to scale properly and your network is ready to handle your workload. Offsite and onsite technical help available during normal business hours.
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Typical Savings:
$2,000+
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Contact ITMC |
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Clients that use this package say...
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‘Thank you so much for all the time and effort you put in to get Morgan Internal Medicine up and running with internet again. Your help and expertise was indispensable and I appreciate how quickly your team (and Jason!) could come out and diagnose our issue.’
Morgan Internal Medicine
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